How to Contact Local Charities
Contact Local Charities whenever you have a question about the directory, want to flag a problem with a listing, or need a hand finding the right cause. This page is the fastest way to reach our small team directly, and every message goes to a real person who reads it personally.
Because Local Charities is a directory rather than a payment processor, we never handle donations, receipts, or refunds ourselves. Those transactions happen directly between you and the charity you choose, on the charity’s own website. Our team focuses on keeping the directory accurate, useful, and easy to search.
Table of Contents
What We Can Help With
- Questions about how the directory works or how a charity got listed
- Reporting outdated information, a broken link, or a charity that has closed
- Help finding a cause in a specific city, region, or focus area
- General feedback on the site or ideas for how we can make giving easier
Before You Reach Out
If you’re looking for a specific cause, it’s often faster to search the listings yourself first. Visit Browse Charities — every listing links straight to that charity’s own donation page, so you can often give in under a minute without contacting us at all. If you still can’t find what you need, that’s exactly what this page is for.
Verifying a Charity Independently
We review every listing before it goes live, but we’re not a substitute for independent due diligence. Before making a larger gift, it’s worth checking a charity’s standing with a third-party evaluator like Charity Navigator or Candid (formerly GuideStar). Both publish independent ratings on financial health, transparency, and impact, which is useful context alongside anything you read on a charity’s own listing here.
What Happens After You Contact Us
Messages sent through the form or to donate@local-charities.com go to the same small team, and we typically reply within two business days. During busy periods — like the end-of-year giving season — it may take a little longer, but every mesage gets a response.
If your message is about a specific listing, include the charity’s name and, if you have it, a link to the listing — it helps us track down the right entry faster. For everything else, a short description of what you’re looking for is all we need to get started.
Other Ways to Reach Local Charities
This contact page is the right place for anything about the Local Charities directory itself, but it isn’t the only way to get in touch with the causes you care about. Every listing on Browse Charities links out to that organization’s own website, and most charities list their own phone number, mailing address, and staff contacts there. If you have a relationship with a charity already — as a volunteer, donor, or board member — reaching out to them directly is usually faster than going through us.
We built this directory because finding a trustworthy local cause shouldn’t take an afternoon of searching, and keeping our contact process simple is part of that same goal. One inbox, one form, one team — so nothing gets lost between you and the people who can actually help.
A Note on Response Time During Peak Season
Most people contact Local Charities in November and December, when year-end giving picks up and inboxes everywhere get busier. If you’re reaching out during that stretch, a little patience goes a long way — we’d rather take an extra day and give your message real attention than rush a reply that doesn’t actually help. Outside of peak season, most questions are answered the same day.
However you choose to contact Local Charities — by email or through the form above — thank you for taking the time to reach out. Every question, correction, and suggestion helps us keep this a directory worth trusting, and we read each one with that in mind.